Same-day delivery in KL & Selangor — order before 3:00 PM

Frequently asked questions

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KL and Selangor. Enter your postcode in the checker on the homepage and it tells you instantly, with the exact fee. Outside the Klang Valley we cannot send helium sets.

Yes if you order before 3:00 PM and your date still has capacity. After 3PM the same-day option disappears from the calendar by itself.

Yes — on any product marked Personalisable. Type the name on the product page and you’ll see it rendered in your chosen font before you pay.

Sculptures are built by hand and need two working days. The calendar removes any date we can’t actually make.

You choose from our curated palettes rather than a free colour picker. Every palette is mapped to real balloon stock.

Message us with a photo within 24 hours of delivery and we replace it.

Yes — that’s Event Styling, quoted per project and booked separately.

Depends on type — see the balloon care page. Bubble balloons last the longest; untreated latex is a one-day product.

No. Guest checkout throughout. We match your order history to your email and phone.